Blog Article

4 Reasons Why it is Critical for ACD and CRM to Work Together

Posted by Shane Shapiro on July 10, 2018 8:00 am

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In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is paramount. Learn how customer satisfaction is enabled by integrating the CRM with the ACD.

  • Keywords:
  • Acd
  • Ccaas
  • Contact Center
  • CRM
  • Evolve Contact Suite
  • Evolve Ip
  • Gartner
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